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Positioning Assessment
Security teams ask where data is encrypted: between the browser and the service, on disk, in backups, and for attachments such as call recordings. They also want the algorithm and protocol named.
Triostack CRM encrypts data in transit with TLS 1.3 between browsers, apps and the service, and between the service and the integrations it calls. Stored data is encrypted at rest with AES-256, and that covers database records, uploaded files and attachments, backups and call audio recordings. Keys are managed separately from the data they protect, and access to them is restricted and logged.
“We asked about backups and recordings by name. The answer covered both.”
Sample team scenario
A made-up scenario about End-to-End Encryption Architecture, not a customer testimonial

All Leads
End-to-End Encryption Architecture: every lead with its source, status and owner
In the Product
Imagine knowing exactly what is behind each lock.
Not adjectives.
Covered.
Not forgotten.
Platform Integrity
Stored data
In motion
Covered
Covered
At a Glance
What each layer protects.
| Dimension | Triostack CRM | A General Claim |
|---|---|---|
| In transit | TLS 1.3 | "Secure connection" |
| At rest | AES-256 | "Encrypted storage" |
| Records and files | Database records and attachments covered | Unstated |
| Backups | Encrypted | Unstated |
| Call recordings | Audio encrypted at rest | Unstated |
Book a walkthrough of End-to-End Encryption Architecture. We set up a sandbox so you can try AES-256 at rest, TLS 1.3 in transit and Database records before you commit.
Live Interface Tour
The screens below belong to End-to-End Encryption Architecture: All Leads, Lead Pipeline and Lead Follow-Ups, all from the product.
Company Settings
End-to-End Encryption Architecture: at rest and in transit
Feature Breakdown
4 screens from the live product that show End-to-End Encryption Architecture at work.

Encrypted backups.
How it fits the plan
Read. Start with the published Security page.
List. Write the data types your policy covers.
Practical tip
List each data type you care about, such as leads, chats, files and recordings, and confirm each by name.

Recordings covered.
How it fits the plan
List. Write the data types your policy covers.
Match. Check each against this page.
In real life
Security review
You answer with specifics.

Workspace controls.
How it fits the plan
Match. Check each against this page.
File. Keep the answers with your vendor review.
Watch out for
Accepting "encrypted" without asking about backups and recordings.

Access to data.
How it fits the plan
File. Keep the answers with your vendor review.
Read. Start with the published Security page.
Before you start
Execution Plan
Start with the published Security page.
Write the data types your policy covers.
Check each against this page.
Keep the answers with your vendor review.
Practical Guide
Before you start
A tip that helps
List each data type you care about, such as leads, chats, files and recordings, and confirm each by name.
A common mistake
Accepting "encrypted" without asking about backups and recordings.
Availability: What End-to-End Encryption Architecture covers can depend on your plan and setup. Please confirm with our team which parts are live for your account, and any prerequisites, before you plan around it.
In Real Life
Scenario 01
You answer with specifics.
Scenario 02
Audio is protected.
Scenario 03
You show your file.
Straight answers about End-to-End Encryption Architecture, from setup to what happens next.
Have a question about End-to-End Encryption Architecture?
Book a free callAES-256 for stored data, including database records, files, backups and call recordings.
TLS 1.3.
Yes, audio recordings are encrypted at rest.
Managed separately from the data, with restricted and logged access.
How Triostack CRM protects data: AES-256 bit encryption at rest and TLS 1.3 in transit, covering database records, attachments and call audio recordings.
It runs in 4 steps: Read, List, Match and File. Start with the published Security page.
The real screens on this page include All Leads, Lead Pipeline, Lead Follow-Ups and Backup and Archive, all captured from the product.
Request a demo and ask to see End-to-End Encryption Architecture. Our team can also walk you through setup, so your first session ends with something working.
We will walk you through End-to-End Encryption Architecture, from AES-256 at rest, TLS 1.3 in transit and Database records, on sample data shaped like yours.