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Phone number
Email address
Head office
Noida office
The right team at TriostackOne will get back to you.
Erasure requests
Search several places by hand
Consent
Assumed or in a sheet
Withdrawal
Remembered
Accountability
None
Check each vendor's current plans.
Positioning Assessment
A CRM holds names, numbers, conversations and history, so privacy law applies to how you collect, use, keep and delete that data. Under GDPR and India's Digital Personal Data Protection Act, that includes consent, purpose, access and erasure requests, and accountability.
Triostack CRM supports these obligations with three controls. Right-to-erasure workflows let you find a person across leads, customers, notes and messages and erase or anonymise the data, with the request and its completion recorded. Consent management stores what each person agreed to, when and through which channel, and can stop messaging when consent is withdrawn. The audit log records who accessed and changed personal data, so you can demonstrate accountability. The Privacy Policy, Data Processing Addendum, Subprocessors list and Data Retention page under Legal set out the terms.
“An erasure request came in on Monday. By Tuesday we had the record, the notes and the messages dealt with, and a log of it.”
Sample team scenario
A made-up scenario about GDPR and DPDP Compliance Guide, not a customer testimonial
All Leads
GDPR and DPDP Compliance Guide: every lead with its source, status and owner
In the Product
Imagine every request answered and every answer recorded.
End to end.
Per person.
For accountability.
Platform Integrity
A workflow, recorded
What, when, how
Who accessed what
Privacy, DPA, subprocessors
At a Glance
What changes when privacy tasks are part of the tool.
Triostack CRM
Manual Handling
Erasure requests
Workflow across leads, notes and messages
Erasure requests
Search several places by hand
Consent
Stored per person, per channel, with a date
Consent
Assumed or in a sheet
Withdrawal
Messaging stops automatically
Withdrawal
Remembered
Accountability
Audit log of access and changes
Accountability
None
Legal terms
Privacy Policy, DPA, subprocessors, retention
Legal terms
Not available
Book a walkthrough of GDPR and DPDP Compliance Guide. We set up a sandbox so you can try Right to erasure, Consent management and Audit trail before you commit.
Live Interface Tour
The screens below belong to GDPR and DPDP Compliance Guide: All Leads, Lead Pipeline and Sales Dashboard, all from the product.
Audit Logs
GDPR and DPDP Compliance Guide: erasure, consent and audit built in
Feature Breakdown
4 screens from the live product that show GDPR and DPDP Compliance Guide at work.
Accountability.
How it fits the plan
Receive. Log the request and verify who is asking.
Locate. Find the person across all records.
Practical tip
Decide who owns privacy requests and how fast you will respond, before the first one arrives.
Records and archives.
How it fits the plan
Locate. Find the person across all records.
Act. Erase or anonymise, and stop messaging.
In real life
Erasure request
Handled in one workflow.
Least access.
How it fits the plan
Act. Erase or anonymise, and stop messaging.
Record. Keep the log as evidence.
Watch out for
Erasing a lead's record but leaving the same person in notes and message history.
The data in scope.
How it fits the plan
Record. Keep the log as evidence.
Receive. Log the request and verify who is asking.
Before you start
Execution Plan
Log the request and verify who is asking.
Find the person across all records.
Erase or anonymise, and stop messaging.
Keep the log as evidence.
Practical Guide
Before you start
A tip that helps
Decide who owns privacy requests and how fast you will respond, before the first one arrives.
A common mistake
Erasing a lead's record but leaving the same person in notes and message history.
Availability: What GDPR and DPDP Compliance Guide covers can depend on your plan and setup. Please confirm with our team which parts are live for your account, and any prerequisites, before you plan around it.
In Real Life
Scenario 01
Handled in one workflow.
Scenario 02
Messaging stops.
Scenario 03
You show the log.
Straight answers about GDPR and DPDP Compliance Guide, from setup to what happens next.
Have a question about GDPR and DPDP Compliance Guide?
Book a free callYes, with a workflow that locates the person across records and erases or anonymises the data, and keeps a log.
Yes, it records what each person agreed to, when and through which channel.
Yes, it provides erasure, consent and audit controls. How you use them is your responsibility.
Under Legal: Privacy Policy, DPA, Subprocessors and Data Retention.
Privacy controls in Triostack CRM for GDPR and India's DPDP Act: right-to-erasure workflows, data consent management and audit compliance, with the legal pages to read.
It runs in 4 steps: Receive, Locate, Act and Record. Log the request and verify who is asking.
The real screens on this page include All Leads, Lead Pipeline, Sales Dashboard and Audit Logs, all captured from the product.
Request a demo and ask to see GDPR and DPDP Compliance Guide. Our team can also walk you through setup, so your first session ends with something working.
We will walk you through GDPR and DPDP Compliance Guide, from Right to erasure, Consent management and Audit trail, on sample data shaped like yours.
