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Messages are read, and a reply is one tap. A cart reminder that includes the product and a link back to checkout is easier to act on than an email buried in a promotions tab.
If every abandoned cart gets a discount, shoppers learn to abandon carts. Offer the incentive last, make it modest and limit it to carts above a value you choose.
Only message shoppers who agreed to WhatsApp updates, for example with a checkbox at checkout. Reminders use approved templates, and the category follows the content of the message.
Divide the carts completed after a reminder by the carts that received one. Recovery rates vary widely by product, price and audience, so we do not quote a benchmark. Compare your own result against a group that received no reminder to see what the reminder really did.
A few hours later is a common starting point. Test timing with your own shoppers.
Do not message them on WhatsApp. Use another channel they agreed to.
Yes, with a store integration and an automation. See the Shopify and WooCommerce sync page.