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Positioning Assessment
Sales reps on Android often have a work SIM and a personal SIM, or two work numbers for different regions. Without support for dual-SIM, calls go out from the wrong number, and call logs cannot say which SIM was used.
In the Triostack CRM mobile app, a rep can switch between SIM slot 1 and SIM slot 2 before a call, or let a rule choose, for example by customer region. The outbound caller ID is the number of the selected SIM, so customers see the right business number. Every call is logged against the lead with duration and outcome, and the log records which SIM made it, so managers can report by number and see that personal numbers are not being used for work.
“A rep called from the Delhi SIM for Delhi leads and the Mumbai SIM for Mumbai leads, and the log showed which.”
Sample team scenario
A made-up scenario about Multi-SIM Dual Slot Calling Support, not a customer testimonial
Lead Pipeline
Multi-SIM Dual Slot Calling Support: drag deals across your own sales stages
In the Product
Imagine every call leaving by the right door.
Every time.
Automatically.
Optional.
Platform Integrity
Slot 1 or slot 2
The right business number
In every call log
On Android
At a Glance
What changes on a two-SIM phone.
| Dimension | Triostack CRM | One-Number Calling |
|---|---|---|
| Choosing the number | Switch SIM or use a rule | Whatever the phone defaults to |
| Caller ID | Matches the chosen SIM | Unpredictable |
| Call log | Records which SIM made the call | No SIM information |
| Reporting | By number and by rep | By rep only |
| Personal numbers | Visible if used for work | Hidden |
Book a walkthrough of Multi-SIM Dual Slot Calling Support. We set up a sandbox so you can try SIM switching, Caller ID selection and SIM attribution before you commit.
Live Interface Tour
The screens below belong to Multi-SIM Dual Slot Calling Support: Lead Pipeline, Sales Dashboard and Lead Follow-Ups, all from the product.
Call Logs
Multi-SIM Dual Slot Calling Support: each call logged against the SIM that made it
Feature Breakdown
4 screens from the live product that show Multi-SIM Dual Slot Calling Support at work.
Calls and SIM attribution.
How it fits the plan
Install. Install the Android app on the rep's phone.
Map. Label each SIM slot as a business number.
Practical tip
Label each SIM clearly when you set up the phone, so the log reads Delhi office rather than SIM 2.
Who is being called.
How it fits the plan
Map. Label each SIM slot as a business number.
Rule. Choose a default SIM, or a rule by region.
In real life
Regional teams
Each region sees its own number.
Regional rules.
How it fits the plan
Rule. Choose a default SIM, or a rule by region.
Report. Review calls by SIM.
Watch out for
Letting reps pick a SIM at random, so customers see a different number every time.
Next calls.
How it fits the plan
Report. Review calls by SIM.
Install. Install the Android app on the rep's phone.
Before you start
Execution Plan
Install the Android app on the rep's phone.
Label each SIM slot as a business number.
Choose a default SIM, or a rule by region.
Review calls by SIM.
Practical Guide
Before you start
A tip that helps
Label each SIM clearly when you set up the phone, so the log reads Delhi office rather than SIM 2.
A common mistake
Letting reps pick a SIM at random, so customers see a different number every time.
Availability: What Multi-SIM Dual Slot Calling Support covers can depend on your plan and setup. Please confirm with our team which parts are live for your account, and any prerequisites, before you plan around it.
In Real Life
Scenario 01
Each region sees its own number.
Scenario 02
Managers see which SIM is used.
Scenario 03
Work calls use the work SIM.
Straight answers about Multi-SIM Dual Slot Calling Support, from setup to what happens next.
Have a question about Multi-SIM Dual Slot Calling Support?
Book a free callYes, on Android, with switching between SIM slots.
Yes, the caller ID is the number of the SIM you select.
Yes, each call is attributed to its SIM.
Yes, for example by customer region.
Android dual-SIM switching, outbound caller ID selection and automatic SIM attribution in call logs, so reps on two-SIM phones call from the right number.
It runs in 4 steps: Install, Map, Rule and Report. Install the Android app on the rep's phone.
The real screens on this page include Lead Pipeline, Sales Dashboard, Lead Follow-Ups and Call Logs, all captured from the product.
Request a demo and ask to see Multi-SIM Dual Slot Calling Support. Our team can also walk you through setup, so your first session ends with something working.
We will walk you through Multi-SIM Dual Slot Calling Support, from SIM switching, Caller ID selection and SIM attribution, on sample data shaped like yours.
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